Update 2025 - We have just completed our annual customer feedback survey for our ICT Support Service to Primary Schools in Derbyshire.
We are very pleased to say that we received 5/5 in each section! (again)
Rating comprised of the following sections.
🗣 Communication
🆘 Helpfulness of our staff
💓 Overall satisfaction with the service
👩🏫 Impact on teaching and learning
We are very proud to be able to provide the following feedback examples from of our valuable customers from the last year of service.
Oak Grange Nursery and Primary School (EMET)
Andy and the team at Rezolution ICT are an integral part of our school infrastructure. The continuity and commitment to quality support enable us to run school efficiently but also deliver high quality education every day. The best IT service and support I have worked with after 30 years in education!
Rezolution ICT provide an outstanding service. They are by far the best IT support team that I have worked with over the years, nothing is too much trouble and all the equipment in school just works! I cannot recommend them highly enough - they are amazing!
Kilburn Junior School (Embark)
We have always been and continue to be impressed with Rezolution ICT commitment to our school and their eagerness to do whatever it takes to ensure our school runs as smoothly as possible. They are always on the end of a phone whenever we need them and the staff have only had positive things to say which is testament to the amazing service they provide.
Nothing is ever too much for Andy and the Rezolution Team who ensure our IT provision works seamlessly.
Pilsley Cofe Primary
Rezolution ICT staff are good at understanding the needs of an educational establishment and are very responsive.
The White Peak Federation
Rezolution ICT provides the complete service! As a School Business Officer it makes life easier for me knowing that Rezolution ICT business does all the research and ensures compliance for Cyber Security and GDPR. Your help with procurement and asset management saves me so much time and we know the team always recommend products and services that are fit for purpose. As a small school we really couldn't manage without Rezolution ICT skills and all delivered with a friendly, reliable staff team.
Rezolution IT provide prompt, efficient and comprehensive support. The team quickly solve any problems we encounter, highly recommended. Wouldn't be without their service.
We find Rezolution ICT a very knowledgeable and helpful ICT expert. They are always happy to help!
Street Lane Primary (EMET)
Using this service is like having our very own IT problem solving Alexa! Great service from a great team.
Bramley Vale Primary and Nursery
Excellent, friendly service all the time. Highly recommended.
Stretton Handley CE Primary
Rezolution ICT provides an excellent service to our school. The support we receive from Andy working in school, regular emails, Rezolution website and from Sarah at the office is invaluable.
The Woodland Federation of Peak District Schools
Friendly, helpful, quick, professional, knowledgeable - everything you need!
"Rezolution ICT were extremely efficient and professional in all areas of our network infrastructure project in school. The work and knowledge was to the highest of standards"
"The cloud migration has been of huge benefit to us as a federation. The two schools can easily access shared planning and resources and the Headteacher can source information about both schools from any location. Our 'cloud' site is split into staff, admin, headteacher and governor sections according to one's role and authorised level of access. The Cloud project has also meant that we are meeting our own target of reducing paper, knowing that documents are securely stored"
"Cloud migration has been a game changer for staff at school, enabling access to files and documents. The migration process was seamless and well-managed by Rezolution ICT, for which we are most grateful"