Regular ICT support visits to schools. Resolving technical issues with the school’s ICT equipment whilst onsite.
All device configuration and installation services undertaken. (Laptops, PCs, iPads) Microsoft 365 Support. Advice on ICT purchases and licensing, assistance with obtaining quotes from suppliers.
Assistance with local infrastructure / Internet / filtering / server related issues whilst onsite. Health check whilst onsite. (Network infrastructure, backups, Web filtering)
Continually Investigate new, more efficient and Cyber Secure methods of supporting school ICT equipment to enrich the teaching and learning in schools.
Onsite ICT Support Derbyshire Schools
Onsite ICT Support Nottinghamshire Schools
Now part of our new 2024 ICT support base package
Provide regular proactive remote monitoring, telephone and onsite ICT Support in case of failure for the school's local passive network and wireless infrastructure equipment. (LAN and WLAN)
This includes limited support for the school’s internet circuit (WAN) and filtering solution. All network switches, wireless access points and one single Internet circuit. Resolve any unforeseen technical issues and liaise with ISP during an internet or filtering outage.
Loan network switches and wireless access points installed and configured to ensure the school gets back online as soon as possible.
Raise fault and RMA tickets with appropriate suppliers when faults occur to arrange fixes, visits, or replacement of faulty equipment. If the kit is out of warranty, then quotes will be obtained by Rezolution ICT Ltd from suppliers on behalf of the school.
Network Support Derbyshire Schools
Network Support Nottinghamshire Schools
Microsoft 365 remote support (Cloud)
365 User management
365 Policy management
InTune Device management (Windows and Apple devices, remote app deployment)
Continuous implementation of configuration policies to enhance service improvements and security of the Microsoft 365 platform.
Network Infrastructure break fix cover
Please refer to above.
Cloud systems ICT remote support
Netsweeper web filtering support such as adding / removal of websites, configuring reports etc. Apple School Manager for use in purchasing apps for ipads etc.
ICT user remote support via phone / email / Teams and WhatsApp
Provide school staff with remote support regarding PC / Laptop related issues.
Ongoing Cyber Security advice
Provide the school with regular non-technical Cyber Security advice and guidance via email.
IT support. Whatever you want, whenever you want it.
We can provide remote or onsite ICT support, without an annual contract. This can be anything, from setting up 30 iPads, to installing a server, cloud migration project or diagnosing and resolving a network / wireless infrastructure fault.
Please contact us for a quotation.
Regular ICT support onsite and base support
Derbyshire, Nottinghamshire.
Ad hoc ICT support. Remote and onsite.
South Yorkshire,
West Yorkshire,
Greater Manchester,
Staffordshire,
Rutland,
Lincolnshire,
Leicestershire,
Northamptonshire.
Please contact us for any enquiry